Privacy Policy
1. Information We Collect
1.1 User-Provided Information
We collect information that you voluntarily provide to us when using the app. This includes:
- Account registration: Username, email address, and profile information.
- In-app purchases: Transactional data for purchases made within the app.
- Customer support: Information shared during support interactions.
1.2 Automatically Collected Information
- Device Information: Type, model, OS, and unique identifiers.
- Usage Patterns: Navigation and game interaction behaviors.
2. Use of Information
2.1 Personalization
- Track game progress
- Store user preferences
- Customize rewards and incentives
2.2 Communication
Your contact info may be used to respond to inquiries and provide updates and promotions.
3. In-App Purchases of Toys
3.1 Direct Purchases
We offer toy purchases through secure payment gateways, and collect shipping info where needed.
3.2 Data Security for Purchases
We use industry-standard security and do not store sensitive payment info.
4. Data Security
We implement best practices, but no method is 100% secure.
5. Children's Privacy
The app is intended for users 15+ years old. Parental guidance is required for younger users.
6. Changes to This Policy
This policy may change. Check back for updates.
7. Third-Party Integrations
7.1 Third-Party Services
- Analytics services to monitor usage
- Advertising networks for personalized ads
- Payment processors for secure transactions
7.2 Privacy Policies of Third Parties
Users are encouraged to review each provider's own privacy policy.
7.3 Opt-Out Options
Some data collection may be disabled via device or third-party settings.
7.4 Limitations of Our Responsibility
We are not liable for third-party practices and disclaim responsibility for their policies.
8. Account Deletion
Users can delete their account. This is irreversible and all progress/data will be lost.
Visit Account Deletion Page for more.
9. Contact Us
For any questions or concerns, contact us at
salesmanager@ratwin.app.