User-Provided Information: We collect information that you voluntarily provide to us when using the App. This includes account registration details such as username, email address, and profile information, information related to in-app purchases, and any information shared during customer support interactions.
Automatically Collected Information: We may automatically collect device information including type, model, operating system, and unique identifiers. We also track usage patterns such as navigation and game interaction behaviors within the App.
Personalization: We use collected information to track game progress, store user preferences, and customize rewards and incentives.
Communication: Your contact information may be used to respond to inquiries, provide updates, and send promotional information.
Users may make in-app purchases, such as obtaining R.A.T Vouchers to apply discounts on R.A.T Store items. Each purchase requires payment through secure gateways, and we may collect necessary information such as account and shipping details for processing.
We follow industry-standard security practices to protect user data and do not store sensitive payment information. All transactions are handled securely in compliance with applicable regulations.
We implement best practices to protect your data. However, no method of electronic storage or transmission is 100% secure.
The App is intended for users aged 15 and above. Users younger than 15 must have parental or guardian guidance when using the App.
This Privacy Policy may be updated from time to time. Please check back periodically for any changes.
Third-Party Services: We may use analytics services to monitor App usage, advertising networks for personalized ads, and payment processors for secure transactions.
Privacy Policies of Third Parties: Users are encouraged to review the privacy policies of third-party services integrated with the App.
Opt-Out Options: Some data collection can be disabled via your device settings or through third-party controls.
Limitations of Our Responsibility: We are not responsible for the privacy practices or policies of third-party services.
Users may request account deletion. This action is irreversible, and all progress and data associated with the account will be permanently lost. Please visit the Account Deletion page for more information.
If you have any questions or concerns regarding this Privacy Policy, please contact us at salesmanager@ratwin.app.
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