WinRat

Terms and Conditions

This website is operated by Win Smart Sdn Bhd. Throughout the site, the terms “we,” “us,” and “our” refer to Win Smart Sdn Bhd. By accessing or using our website, you agree to be bound by the following terms and conditions (“Terms of Service”). If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Acceptance of Terms

By downloading, installing, using, and/or purchasing anything within the Race Against Time app, known as the WIN R.A.T PUZZLE App (“the App”), you engage in our “service” and agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using the App.

License

Age Requirement

You must be 15 years and older to use our app. If you are under 15 years of age, you must have your parent or legal guardian’s permission to use our app.

User Conduct

You agree not to use our app for any illegal or unauthorized purpose, and you agree to comply with all laws and regulations of Malaysia. You also agree not to harass, bully, or intimidate other users of the app.

User Responsibilities

You are responsible for ensuring compliance with these terms and any applicable laws while using the app. You are responsible for maintaining the security of your account credentials.

User Content

Any content you post in our app must comply with our guidelines. We reserve the right to remove any content that violates our policies.

Intellectual Property

All intellectual property rights belong to us or our licensors. You may not reproduce or create derivative works based on our app or content without permission.

Purchases of the Game

By making the purchase, you agree to pay the applicable fee and abide by the terms and conditions of the payment provider.

Information Errors

We reserve the right to correct any errors in product details, pricing, and offers without prior notice.

Disclaimers

The app is provided "as is". We will not be liable for any damages from use or inability to use the app.

Indemnification

You agree to indemnify and hold harmless the company from any claim or liability arising from your use of the app.

Changes to Terms

We reserve the right to change these terms at any time without notice.

Termination

We may terminate your use of the app at any time without notice.

Privacy

Refer to our Privacy Policy.

Mental Health Disclaimer

The game app is not a substitute for professional mental health advice. Contact a professional if needed. In emergencies, contact local services.

Governing Law

These terms are governed by the laws of Malaysia.

Dispute Resolution

Disputes will be resolved through arbitration under Malaysian Arbitration Act.

Severability

Unlawful provisions will be severed without affecting the rest of the agreement.

In-App Purchases

By purchasing toys in-app, you agree to these terms. You own the toy once payment is complete. Purchases are non-refundable but exchangeable under conditions. Shipping and return costs may apply.

Contact Us

If you have any questions or concerns, please contact us at salesmanager@ratwin.app.