WinRat

Shipping Policy

At Win Smart Sdn Bhd, we are committed to delivering your orders safely and efficiently. We partner with trusted shipping providers to ensure your items reach you on time.

Order Processing

All orders are processed within 1 to 7 business days. Processing time begins once your order is confirmed and payment is successfully received. During high-demand periods, processing may take slightly longer, but we will keep you informed.

Shipping Time

After your order is processed, the shipping duration depends on your location and the shipping partner. Tracking information will be provided once your package is dispatched.

Accuracy of Details

Please ensure your shipping details are accurate to avoid delays. We are not responsible for shipments lost or delayed due to incorrect information provided by the customer.

Support

For any shipping inquiries, please contact us at salesmanager@ratwin.app.